- This project involved a comprehensive user research study to enhance the National Archives Catalog's search functionality and user experience by evaluating current practices, identifying pain points, and developing actionable recommendations.
- FloodWise addresses the significant impact of flooding on coastal communities by highlighting the need for enhanced awareness and predictive tools to help residents and businesses plan for and mitigate disruptions.
- An immersive digital storytelling experience that uses interactive narratives and virtual reality to illuminate the historical realities of the Jim Crow Era and draw empathetic connections to contemporary issues of systemic inequality.
- Bot-In-Mind is an intuitive messaging and management add-on designed to proactively assist users with their shopping needs by learning purchasing patterns and seamlessly integrating with their digital lives.
- This project focused on a comprehensive research study to identify and resolve key product findability issues on Ferguson.com, significantly improving the customer search experience and conversion rates.
